Refund Policy

You may initiate a return for an item(s) within 180 days of receiving the product for a refund.

A restocking fee of $50 will be charged per sink. Refunds will be applied to your account (minus the restocking fee) once the item has been received and inspected.

We recommend using the packaging from the original shipment. If you're using a return label we provided, print it, attach it to the outside of the box, and drop your shipment off at any FedEx location.

Create Good Sinks will assume responsibility for all shipping costs (both to the customer and return shipping) for damage/replacement cases. No $50 restocking fee applies for damage/replacement cases.

For Customers in Alaska, Hawaii, and Canada:

Shipping

The responsibility for shipping costs rests with the customer.

Returns & Exchanges

The responsibility for shipping costs rests with the customer. The flat $50 return fee per sink still applies.

Damage/Replacement

Create Good Sinks will assume responsibility for all shipping costs (both to the customer and return shipping). No $50 return fee applies for damage/replacement cases.