Stainless steel apron front farmhouse workstation sink in a marble kitchen with bamboo cutting board and colander on the ledge

Frequently Asked
Questions

Our hand-welded sinks are crafted from premium, lead-free 304-grade (18/8) stainless steel. Unlike mass-produced sinks that stretch and thin the metal during manufacturing, we cut and bend flat steel sheets to maintain a true, heavy 16-gauge thickness throughout the entire basin. Additionally, our sinks are fully cUPC certified and meet all residential kitchen plumbing codes across the USA and Canada.

Close-up of a brushed 304 grade 16 gauge stainless steel sink basin with the Seamless Centerpiece Drain opening

All kitchen sinks can scratch, including our stainless steel sinks. The strength of stainless steel is its durability: it does not chip, rust, fracture, or stain like other sink materials, and will last a lifetime.

We ship most orders the next business day via FedEx Ground, arriving within 1 to 5 days from Cincinnati, Ohio (see map for estimates). Sinks over 56” and custom accessories require an additional 3-5 business days for processing, but please call us if you need to expedite these items.

FedEx Ground transit time map showing 1 to 5 business day delivery from Cincinnati, Ohio to the continental United States

Undermount sinks attach directly to the underside of your countertops, not the cabinet walls. To ensure a proper fit and allow for future removal, you need at least a 1/4" clearance between the sink lip and the inside walls of your cabinet. Because standard cabinets are measured by their exterior dimensions (meaning a 36" cabinet only has about 34.5" of interior space), choosing a sink that is too large can cause the lip to get permanently pinched under the countertop.

To make sizing easy, simply choose a sink a few inches smaller than your cabinet's outside dimension—for example, a 33” sink is the perfect fit for a 36” base cabinet.

Person baking at a workstation sink covered with bamboo cutting boards and a stainless steel mixing bowl set into the ledge

Create Good Sinks' unique Seamless Drain connects flawlessly to most garbage disposals, and all necessary installation parts and instructions—including an online video guide—are included for free. We highly recommend using InSinkErator, Moen, American Standard, Emerson, Franke, or Barracuda disposals. If you plan to use a Kenmore, KitchenAid, Waste King, or Whirlaway model, simply give us a call and we will include the required adapter with your order at no extra cost.

Flush: This installation method creates an even, flush placement of the opening of the sink and the countertop opening.

Overhang: This installation method leaves an extra amount of countertop hanging over the opening of your kitchen sink, concealing the coupling of the sink to the countertop.

Reveal: This installation method is used for double ledge installation.

Our 1/2" radius corners strike the perfect balance between modern design and everyday practicality. Unlike sharp, hard-to-clean zero-radius corners or dated, overly rounded sinks that reduce your usable space, our tighter 1/2" corners maximize every inch of your basin while remaining incredibly easy to wipe clean.

Half-inch radius sink corner traced in yellow showing a slight curve that maximizes basin space and wipes clean

Zero radius sink corner traced in yellow showing sharp 90 degree angles that are difficult to clean

Traditional sink corner traced in yellow showing a wide rounded curve that reduces usable basin space

All of our Workstation Sinks are designed with a slightly larger lip to give you the option of having a second ledge.

If you prefer a dual ledge, the countertop fabricator will leave a portion of that lip exposed creating an upper tier. The exposed lip is 1/2" on the front and back and 1/4" on the left and right sides.

Click here to learn more about the double ledge installation option.

By operating as a direct-to-consumer online business, Create Good Sinks is able to maintain reasonable pricing and provide exceptional personal service. However, if you live in or are visiting the Cincinnati area, we invite you to call us and schedule an appointment for a personal tour of our 20,000-square-foot warehouse.

Create Good Sinks wants to make purchasing online as comfortable as possible, which is why we offer a 100% hassle free guarantee. If our products do not hold up to your expectations in any way, we are happy to refund the purchase fully and provide an easy return process.

You may initiate a return for an item(s) within 180 days of receiving the product for a refund (minus return shipping and handling). A shipping and handling fee of $50 will be charged per sink. Refunds will be applied to your account (minus the shipping and handling fee) once the item has been received and inspected through our warehouse.

Click here to read our full return policy.

We also offer a generous lifetime limited warranty on all of our sinks.

Click here to read our full warranty policy.

To maintain your sink and stainless steel accessories, we recommend a thorough cleaning once per week using stainless steel cleaner (we love Barkeepers Friend!) and a non-abrasive cloth or sponge. Please avoid harsh cleaners, pads, and bleach as these can cause damage to the steel.

Over time, scratches in the stainless steel will blend into a textured patina. We have embraced this natural process by finishing all of our sinks in a #4 brush finish to help disguise smaller scratches in the meantime. Using our grids in the basin of your sink will also greatly reduce the chance of deeper scratches.

Our bamboo cutting boards work best when treated bi-weekly with mineral oil and a scrubbing pad. This will “season” the cutting boards overtime to reduce cut marks and help with the richness of the materials.

Our white plastic and black cutting boards are both dishwasher-safe.

Our sinks are made with non-recycled, virgin stainless steel. The manufacturing process for our sinks is labor-intensive with both the seamless drain and half-inch radius corners as standard features. In order to keep prices competitive, we partnered with a factory near Hong Kong, China, who we have maintained a great working relationship with over the years. The sinks are carefully hand-welded, securely packaged, and shipped to our warehouse in Cincinnati, Ohio, where every sink completes a thorough inspection process before they ship to you.

Please inspect your sink when you receive it for any damages. It gives us time to send a replacement.
Disposal - We recommend the In-Sink-Erator Evolution Models (¾ HP or 1 HP). The Evolution models are powerful and quiet and great quality. Other brands will work but may need an adaptor. See our install page for more info.
We ship the drain kits with the sink. Make sure you have one for each sink bowl a few days before the plumber arrives. If the kits are missing, let us know so we can get a new set to you.
For a smooth install, have your plumber review our installation page or make sure they read the instructions in the drain kit box. Have them call us if they have any questions or concerns at 513-327-8078.

Do you plan on using the sink solo or with multiple users? If your kitchen has a lot of flying elbows, you will want to make sure you have room for two people to work at the sink.
Is your sink single or double bowl? Larger double-bowl sinks will be more efficient with dual faucets.
We normally see people opt for double faucets with sinks measuring 39 inches and above
Check out this blog post for more info and ideas.

Joey kitchen faucet in solid stainless steel by Create Good Sinks

Ardell kitchen faucet in solid stainless steel by Create Good Sinks

Paulette kitchen faucet in solid stainless steel by Create Good Sinks

We suggest that you first consider your relative kitchen design elements:

Is the sink being installed in an island, corner, against a window or backsplash?
A window, backsplash or corner installation may call for a faucet that is short, so as to not distract from other design elements.
An island may allow for more liberties in choosing a taller faucet.
Are there cabinets above the sink? If so, a shorter faucet may be a better decision.
What size is your sink? Smaller prep sinks may look awkward with a taller faucet. A shorter faucet may be a better fit for a smaller sink.
How many basins does your sink have? Single basin sinks may be better paired with a singular faucet, unless the sink is 39” or larger. Double basin sinks may look more design savvy with two faucets and could allow for multiple users to be at the sink at one time.

Installing dual kitchen faucets on a large workstation sink

What materials are Create Good Sinks’ faucets made out of?
Our faucets are constructed of 304 stainless steel with a brushed finish and ceramic cartridges. They make for an identical match to that of our sinks.

Does Create Good Sinks carry replacement parts for faucets?
Yes, we have replacement parts for all of our faucet models, should anything ever need to be replaced.

How far back should I cut my faucet holes?
This depends on the stem-to-head distance of your faucet. If your faucet has good reach, say 9" or more, you can be more flexible on how far back the faucet placement is. For a shorter reaching faucet, you will want to try to push it up as close to the sink as your countertop professionals will allow.